New ticketing process and policy for 2021
In just over a week, the doors to the historic Lincoln Theater will reopen. While the Theater has instituted several new processes and procedures for this time of Covid-19, its new ticketing process is essential to maintain a safe and pleasurable theater experience.
Presently, all tickets must be purchased in advance through the Theater’s website, LincolnTheater.net. This is a completely secure site where you can use a credit card, PayPal, or gift card for your transactions. If you purchased a Lincoln Theater gift card previously you can use the 16-digit number on the back of the card. Be assured that your credit card information will never be saved, or your contact information shared. Your email address will provide the Theater with contact tracing ability, should it be needed .
When you go to LincolnTheater.net, you will be able to select your seats and the system will automatically keep you socially distanced from other parties. An email will be sent to you containing your tickets and receipt. You may also print your ticket from the Box Office screen after your purchase, prior to leaving the website. Should you need assistance with tickets, please call the Theater office at 563-3424 on Tuesdays between 10 a.m. and 1 p.m. and someone will gladly assist you. The Theater is not able to take voicemail or email reservations for tickets.
Please print and bring your physical tickets with you, or have them available on your phone, when you arrive at the Theater. When you enter the building, you will head upstairs to our lobby area where there are two self-scanning ticket stations located just outside the doors of the theater. Please scan your tickets and the monitor will note you are good to go and free to seat yourself. Staff members and volunteers will be available to help you find your seats.
Lincoln Theater’s movie prices are staying the same as before; $8/adults, $6/theater members, and $6/ youth 18 and under. Special programming prices vary, though members will continue to receive their $2 ticket discounts. Through a gift from a generous donor, the Theater is not passing along any electronic ticket fees to patrons.
Finally, for everyone’s safety during this time, the Theater has modified its ticket return policy. If you have cold or flu like symptoms on the day you are due to attend, then please do not come to Lincoln Theater. Please email the theater office or leave a message at 563-3424 and the Theater will gladly re-arrange for you to view another showing, if possible. If you have tested positive for COVID-19 or are waiting for a test result and are required to isolate, please email info@lincolntheater.net or call the theater office to leave a message, and the Theater will be happy to exchange your tickets for a future showing.
The Theater will be holding a Zoom call for the community on Friday, March 12 at 2 p.m. to answer any questions you may have about our ticketing process, safety protocols, reopening plans…whatever is on your mind. If you would like to participate, please email andrew@lincolntheater.net and you will be sent a link to attend the virtual meeting.
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